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Other Bonuses at Mandarin Palace Casino
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- Country Restriction: UK Not Accepted
Promotions and Bonuses at Mandarin Palace Casino
Mandarin Palace Casino runs a number of promotions to help players boost their bankrolls. A lot of the promotions are time-based or seasonal and disappear after some time, but some of them are regular features of the online casino.
The following are some of the ways players can win cash prizes at Mandarin Palace Casino:
- Win $5000 - Every week, the online casino gives players the opportunity to play a game called 'Money or the Box.' The boxes contain cash prizes of up to $5000, exotic getaways, free spins, tickets to sporting events or shows, vouchers, bonus money, or gift hampers.
- Daily Free Spins - Players can claim 50 free spins during the Happy Hour, which comes daily between 6:00 a.m. EDT and 9:00 a.m. EDT. If players play seven such happy hours, the online casino will enter them into a weekly lucky draw, in which they can win up to 100 vouchers, bonus money, gift baskets, or free spins.
- Daily Bonuses - Players can claim a bonus offer every day at Mandarin Palace Casino:
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- 70% up to $700 on Friday (bonus code GENFRI)
- 75% up to $800 on Saturdays (bonus code GENSAT)
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- Time Bound Promotions - Currently, it is giving away a bunch of free spins and running a special promotion in honor of the Chinese New Year.
Every week, the online casino generates a list of players based on their casino gaming activity. It will display this list on the Money or the Box page. The online casino will then hold a draw to determine the lucky player who will get the opportunity to play Money or the Box. On Tuesday, the online casino's Money or the Box host will call the lucky person to choose either the money or the box.
Mandarin Palace Casino Overview
Considering its color scheme, dragon logo, title, and theme, it is quite clear that Genesis Technologies N.V. developed Mandarin Palace for Chinese players. Many of the games, developed by Saucify, Betsoft, and Rival, have Chinese themes. If you visit the promotions page, you will come across promotions designed for Chinese players. In addition, the casino website is well-designed and easy to navigate and has a color scheme of red, black, and blue that is pleasing to the eyes.
Mandarin Palace went live in 2009 and has built up a string player base during the last decade. Its portfolio includes 160+ online casino games, many of which are mobile friendly. In addition, the online casino has a payout percentage of 97% and offers match bonuses, tournaments, promotions, and many more. No wonder the online casino has been voted Best Bonus and Best Mobile Casino by Gambling City.
Mandarin Palace supports responsible gambling. Certified by the Internet Content Rating Association (ICRA), the online casino takes steps to prevent underage gambling and to support problem gamblers. The online casino also encourages players to check the rules and regulations of their country of residence before signing up and to avoid signing up if they reside in a country that legally permits online gambling. The online casino has partnered with non-profit organizations such as NCP Gambling, GambleAware, IGCouncil, Gambling Therapy, and Gamblers Anonymous.
The highlights of this online casino are its great Chinese theme, selection of multi-vendor online casino games, 24/7 customer support, impressive website design, great promotions, and generous new player bonuses. You can rest assured of a 100% safe and secure gambling experience at Mandarin Palace Casino.
Software and Games at Mandarin Palace Casino
Mandarin Palace Casino operates on a browser-based software platform that is compatible with a variety of devices, operating systems, and browsers. Since the software platform is based on HTML5 technology, the games can adapt and adjust to any screen size, operating system, or browser without any change to the gaming quality. In addition, players don't have to download any third-party app or software program to access the games.
To get started, players only have to click on the Register Account button in the main menu on the top right of the casino website. This opens an online registration form, in which players have to fill in the required personal details, check the box against the declaration that they accept the terms and conditions, and then click on the green Create Account button.
Once registered, they only have to log in to their accounts and click on any game icon of their choice to load it on their browser. All the games at Mandarin Palace Casino are available for fun as well as real money.
Software Providers
Mandarin Palace Casino offers a wide range of online casino games in partnership with the following game providers:
- Betsoft Gaming – The credit of developing 3D slots goes to Betsoft. Featuring splendid graphics and realistic animations, Betsoft’s 3D slots have taken online casino gaming to a new level. Playing a 3D slot developed by Betsoft is like watching a movie.
- Saucify – Established in 2006 as BetOnSoft Gaming, Saucify has a smaller portfolio of games as it is one of the younger providers in the industry. Saucify games feature high-quality table & card games and online slots. The provider’s focus is on delivering a safe and secure gaming experience. Today, Saucify enjoys excellent reputation.
- Rival Gaming – Rival Gaming’s portfolio includes a selection of interactive slots, which can be played only at online casinos powered by Rival Gaming. These are feature rich slots incorporating stories that unfold as players spin the reels and unlock levels. The provider, which was launched in 2006, also offers a number of table & card games and video poker games.
Games
The online casino displays its game portfolio on its homepage in categories such as video slots, table games, video poker, and other games. Players can use the search bar in the game category menu to find any title of their choice in a matter of seconds. Clicking on the All Games link opens the complete game portfolio.
Here is a brief overview of the game portfolio with examples of the best games in the portfolio:
- Video Slots - The online casino offers a wide range of video slots such as 7th Heaven, Alkemor's Tower, Band Outta Hell, A Christmas Carol, Big Bang Buckaroo, Captain Shockwave, and Cleopatra's Coins.
- Table Games - The library includes 12 titles of table games such as Atlantic City Blackjack, Single Deck Blackjack, Vegas Strip Blackjack, and Punto Banco.
- Classic Slots - Players who prefer the traditional slot gaming experience can choose from 17 classic slots such as Cash Flow, Minted Sevens, Pina Nevada, Dream Wheel, and Runaway Train.
- Video Poker - Choose from 10-play and 50-play variants of video poker games such as Deuces Wild Poker, Double Double Bonus Poker, Deuces and Joker, Bonus Poker, and Jacks or Better, to mention just a few.
Mobile Games at Mandarin Palace Casino
Mandarin Palace Casino is compatible with a wide range of iOS and Android smartphones and tablets. Getting started is as simple as visiting the online casino on the browser of your mobile device. Since the mobile gaming software platform is based on HTML5 technology, players don’t have to download any native mobile gaming app or third-party software to access the games on their browser.
This is because HTML5 games are capable of adjusting and adapting their graphics, animations, and audio effects according to screen size, browser, and operating system. This makes HTML5 games compatible with any device in the industry.
To get started at Mandarin Palace Mobile Casino, players have to visit the online casino on their mobile device. Then they have to either log in with their existing details or open a new account on the move. They can use their existing balance or load their gaming accounts on their mobile device. Finally, they have to visit the game lobby and tap on a desired game icon to load the games on their browser.
Provided players have fast and reliable Internet connectivity, the games will load quickly and smoothly on their browser so that they can enjoy the ultimate casino gaming experience on the move.
Some of the most popular mobile games in the portfolio are 7 Chakras, Alkemor’s Tower, Age of Spartans, Wishing Cup, The Golden Owl of Athena, Sweet Success, and Rise of Spartans.
Banking at Mandarin Palace Casino
The online casino calls its banking section 'the realm of the dragon' to assure players that their money is safe and secure while they enjoy the games. It has implemented the latest technology to protect players' financial details and money. Players can either use credit cards or a wide range of alternative payment options available at Mandarin Palace.
The following is a list of deposit options at the online casino:
Players can rest assured of fast payouts as the online casino processes payout requests every day. But it credits payouts only on Thursday and Monday. When players withdraw their winnings for the first time, they have to undergo a telephonic verification procedure. They will also need to send in ID proof for further verification.
The online casino processes transactions in USD, EUR. GBP, CAD, DKK, NOK, and SEK. Players can view their transaction history whenever they please at the online casino website. The online casino also implements an effective privacy policy, according to which, it cannot sell, transfer, rent, or trade their personal information to anybody else. It uses player details only to provide a better online gambling service.
Customer Support
Mandarin Palace Casino gives top priority to service. Its well-trained customer support team is available 24 hours per day and seven days per week through email, phone, and live chat. The online casino's aim is to make sure that its registered players enjoy a rewarding and smooth online gambling experience.
Players can use the following methods to contact customer support:
- Toll-free Telephonic Service - Call the online casino on the international number 888-595-5835.
- Email - Send an email to support@mandarinpalace.com (general queries), cashin@mandarinpalace.com (deposits and withdrawals), loyalty@mandarinpalace.com (loyalty scheme), complaints@mandarinpalace.com (complaints), and rejections@mandarinpalace.com (rejected financial transactions)
- Live Support - Click on the live chat link in the main menu at the top of the casino homepage to instantly connect with a customer support agent.
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Other Bonuses
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Promotions
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All Mandarin Casino No Deposit Bonus Codes
About Mandarin Palace Casino
Mandarin Palace is a Chinese themed online casino. Its owner, Genesis Technologies N.V., designed its website and dragon logo with the Chinese audience in mind. The website uses language that reflects knowledge of Chinese lifestyle and culture. For example, the online casino assures players that its banking page is “the realm of the dragon” to make them feel secure about its deposit and withdrawal system. The online casino has designed the promotions and the bonus offers to suit the Chinese taste.
The online casino went live in 2009 and has done a great job in keeping players happy over the years. Its payout percentage of 97% ensures that players will definitely win some coins while playing its slots and table games. In addition, it is the home of generous promotions, tournaments, leader board races, daily bonus offers, happy hours with free spin packages, and much more.
The highlights of the online casino are its portfolio of 160+ games from Saucify, Betsoft, and Rival Gaming, generous welcome bonus package of up to $2,250, regular and seasonal promotional offers, loyalty program, and support for responsible gambling.
The online casino offers excellent support to problem gamblers through its partnerships with non-profit organizations such as NCP Gambling, IG Council, Gamblers’ Anonymous, GambleAware, and others. In addition, it does everything in its power to prevent minors from gaining access to its online gambling services. In brief, players can rest assured of a safe, secure, and fun gambling environment.
Mandarin Palace Instant Play and Download Casino Games Overview
Mandarin Palace Casino offers two ways to play. First, players can download and install the casino software client on their computers. They can then access the online casino games, bonus offers, and promotions by clicking on an icon created on their desktop. Second, they can play right on their browsers without having to download any software or app. Since the games at Mandarin Palace Casino are written in HTML5, they can adapt and adjust to any device that supports HTML5 technology.
Irrespective of whether they choose to play at the download or browser-based online casino, players have to create an account at Mandarin Palace Casino. This is as simple as clicking on the Register Account button in the main menu on the casino homepage.
Playing on the browser-based casino comes with several advantages. Players can access their gaming account on any device and from any location. However, they should be careful enough not to reveal their login details to anybody. They should also remember to log out after every gaming session.
Players can view the game library, which contains more than 160 games from Saucify, Betsoft, and Rival, on the casino homepage. The games, which players can play for fun or real money, are arranged in the following categories:
- 153 video slots
- 17 classic slots
- 12 table games
- 34 video poker games
- 6 other games
Betsoft Online Casino Games at Mandarin Palace Casino
Today, Betsoft is widely acclaimed as the company behind the development of 3D slots, which deliver a realistic and cinematic slot gaming experience. Some of the best 3D slots in the Betsoft portfolio are Sugar Pop and Rook’s Revenge. These are feature-rich slots with beautiful graphics, realistic sound effects, and entertaining animations.
Launched in 1999, Betsoft is one of the most reputed providers in the gaming industry. Its library includes over 150 online casino games, many of which are mobile compatible.
Players can play Betsoft games such as Alkemor’s Tower, At the Movies, Aztec Treasure, Birds!, Black Gold, 4 Seasons, Fa-Fa Twins, and Frankenslot’s Monster at Betsoft Gaming.
Saucify Online Casino Games at Mandarin Palace Casino
Saucify went live in 2006 under the brand name BetOnSoft. Later it rebranded as Saucify and quickly found a place in the online casino gaming industry. Saucify mostly caters to the requirements of players residing in grey jurisdictions.
Players can choose from Saucify games such as Pina Nevada, Tails of New York, Cash Puppy, Le Chocolatier, and Cosmopolitan at Mandarin Palace Casino.
Rival Gaming Online Casino Games at Mandarin Palace Casino
Launched in 2006 by the Cyprus based Black Chip Limited, Rival is immensely popular for its selection of interactive slots. The Rival portfolio contains more slots than table games and video poker games. Players can choose from 264 casino games, available in 11 languages. Games developed by Rival are available in 52 online casinos based in different parts of the world.
Play Rival games such as Cleopatra’s Coins, Candy Cottage, Blazin Buffalo, 5 Reel Circus, and Coins of Olympus at Mandarin Palace Casino.
Mandarin Palace Mobile Casino – Compatible with iOS and Android Devices
The software platform on which Mandarin Palace Casino operates is mobile compatible. As long as your smartphone or tablet supports HTML5 technology, you can enjoy the games at Mandarin Palace Casino on the move without having to download any native mobile gaming app or third-party software program.
The beauty of HTML5 technology is that it enables the games to adapt to any device, browser, or operating system on earth. Players, therefore, don’t have to rely on only one device if they want to play at Mandarin Palace Casino. They can log in to their gaming account on multiple devices and play for fun or real money right on their
browser without having to download any software.
HTML5 Games at Mandarin Palace Casino Mobile Casino
Mandarin Palace Mobile Casino offers an exciting selection of mobile casino games from Saucify, Betsoft, and Rival Gaming. As many as 60 titles from these vendors are mobile friendly. Players can choose from featured games such as Giovanni’s Gems, Mystic Wolf, Sin City Nights, Wild Berry, Vikingdom, Tanzakura, Wolf Street, Band Outta Hell, Vintage Vegas, and Lucky Leprechauns and play them on their browser for fun or real money.
How to Get Started at Mandarin Palace Mobile Casino
Getting started at Mandarin Palace Mobile Casino is as simple as following these steps:
- Visit Mandarin Palace Casino on your mobile device browser.
- Log in to your existing account or create a new one on the move.
- Use your existing balance to wager on the games or make a deposit on your mobile device.
- Go to the game lobby and click the game icon you wish to play.
- The game will instantly load on your mobile device browser.
- You can then play games for fun or real money while on the go.
Mandarin Palace Casino VIP Program
Mandarin Palace Casino does not mention details of its VIP Program on a separate page. However, as its terms and conditions page suggests, it does reward players for their loyalty through a multi-level rewards scheme.
According to the scanty details available on the terms and conditions page, the loyalty program has four tiers—Bronze, Silver, Gold, and Platinum. Bronze players can withdraw a maximum of $1,500 every week, Silver players can withdraw a maximum of $2,500 every week, Gold players can withdraw a maximum of $3,500 every week, and Platinum players can withdraw a maximum of $5000 every week.
Progressive Jackpots at Mandarin Palace Casino
Mandarin Palace Casino offers a small selection of progressive jackpot games. But identifying these games is difficult as the online casino hasn’t listed them under a separate category. Players can choose from Saucify progressives such as Robot Jacks, Dream Wheel, and Molten Moolah, along with a handful of progressives from the other two providers.
Deposits and Withdrawals
Mandarin Palace Casino supports a number of currencies such as EUR, GBP, CAD, SEK, DKK, and NOK. According to the online casino’s terms and conditions, players have to play in their country’s currencies. If players cannot find the currency of their country in the list of supported currencies at the online casino, they can play in USD.
Banking is safe and secure at Mandarin Palace Casino as it uses the latest technology to protect player details and maintain privacy. Players can choose from the following deposit options at the online casino:
- EcoCard
- MasterCard
- Bitcoin
- Skrill
- Bitcoin
Players can rest assured of receiving their winnings fast as the online casino processes payout requests daily. However, it credits payouts on Mondays and Thursdays only. While making a payout request for the first time, players have to undergo a telephonic verification. They also have to submit copies of documents that prove their age, identity, and nationality.
Customer Support
Mandarin Palace Casino offers 24/7 customer support through email, live chat, and toll-free telephone. The online casino has a team of courteous and well-trained customer support representatives who are willing to answer players’ questions 24 hours per day, seven days per week, and 365 days per year.
The following are ways to get in touch with a customer care representative at Mandarin Palace Casino:
Email – Players can email their general questions to support@mandarinpalace.com, banking related questions to cashin@mandarinpalace.com, questions regarding the loyalty program to loyalty@mandarinpalace.com, complaints to complaints@mandarinpalace.com, and rejections to rejections@mandarinpalace.com.
Toll-free telephonic Service – Use the toll-free international number 888-595-5835 to talk to a customer support agent.
Live Chat – If you want to get in touch with a customer support agent instantly, you can open the live chat window by clicking on the live chat link on the casino website.
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